Website Care · London
Updates, off-site backups and monitoring for WordPress - fixed monthly fee, London team.
● All systems normal
SITE HEALTH
Updates
WordPress core, theme & plugins
✓ Up to date
Backups
Daily, stored off your server
✓ Verified
Speed
Core Web Vitals watched
✓ On target
Uptime
Checked every 5 minutes
✓ Online
Last checked: today 09:14 BST
UPTIME
99.9%
SPEED
98 / 100
BACKUPS
Daily
RESPONSE
Next business day
-- WHO IT'S FOR
You run the business. We handle the technical side of your WordPress site, including sites that another company built.
[01]
Service businesses, practices and local firms whose site brings in enquiries and has to work every day, not just on launch day.
[02]
Online shops where a bug means lost orders. After every update we test the basket and checkout, not just the homepage.
[03]
Your developer moved on or the agency stopped answering? We take over, start with a free review and clear the backlog first.
-- WHAT'S INCLUDED
Update frequency and response times depend on the package. The checklist stays the same: backup, scan, updates, test, report.
[01] UPDATES
Updated on a fixed cycle, with a backup before each update. Afterwards we check the key pages and forms, and in a shop the basket and checkout. Major changes, such as a new PHP or Elementor version, are tested on a copy first.
[02] BACKUPS
A backup kept on the same hosting disappears with it. Database and files are backed up automatically to an external server and kept for 30 days, and we check that the site can actually be restored.
[03] MONITORING
24/7 checks that your site responds, with an alert to us when it stops. We also watch SSL certificate and domain expiry dates, so customers never see a browser warning.
[04] SECURITY
Plugins scanned for known vulnerabilities, admin accounts reviewed and unused ones removed, the public user list closed and unneeded features such as xmlrpc.php switched off.
[05] SPEED
Load speed measured on mobile and desktop. When results drop, we point to the cause, whether heavy images, extra scripts or a slow server, and help fix it.
[06] REPORT
A short summary every month: what we updated, the date of the last backup, any incidents, the security scan result, what we recommend next and how many package hours were used.
PACKAGE HOURS
Hours in your package aren't only for maintenance. Use them for content changes, a new page, a form fix or connecting tools you already use, such as your CRM or mailing software. Bigger jobs get a separate quote before we start.
-- PACKAGES
We confirm which package fits after a free review of your site. A simple company site needs less work than a shop, where every update means testing an order.
LITE
Small site without a shop
£96
/ month
→Hours a month: 2 h
→Updates: Once a month
→Critical issue: up to 24 business hours
→Standard request: up to 5 business days
START
RECOMMENDED
Company website
£192
/ month
→Hours a month: 4 h
→Updates: Twice a month
→Critical issue: up to 8 business hours
→Standard request: up to 2 business days
STANDARD
WooCommerce shop or multilingual site
£288
/ month
→Hours a month: 6 h
→Updates: Every week
→Critical issue: up to 4 business hours
→Standard request: up to 1 business day
PREMIUM
Shop with online courses or advanced integrations
£576
/ month
→Hours a month: 12 h
→Updates: Every week
→Critical issue: up to 2 business hours
→Standard request: up to 1 business day
£48 per hour inside a package. Hosting, domain, paid SSL certificates and premium plugin licences are billed separately. Lex Future Ltd is not VAT-registered, so no VAT is added. Response time is when we start work on a request, not when it is fixed. Support hours: Mon–Fri 9:00–17:00 UK time, by email, form and phone in every package.
-- HOW WE START
You know the state of your site before you sign anything. No hosting move needed in most cases: we work on the hosting you already have.
01
We check WordPress, plugin and PHP versions, backups, admin accounts, SSL, security headers and speed. You get a list of issues, most urgent first, and a package recommendation.
02
Overdue updates and security fixes come first, with a backup before every change. Backlog work is quoted by the hour and starts only after you approve it. We also set up off-site backups and monitoring.
03
From then on, a fixed monthly cycle: updates, checks, a report and package hours for the changes you need. Extra work is quoted before we start.
-- GET AN OFFER
Start with a free site review. We look at updates, backups, security and speed, then send you a package proposal that fits your site or shop. We reply within one working day.
It takes about two minutes.